jillii Privacy Policy

Welcome to the jillii Privacy Policy. jillii ("we," "us," or "the Platform") operates the online casino and sports betting platform accessible at jillii.net, serving Filipino players across the Philippines — from Manila and Makati to Cebu, Davao, and Quezon City.

We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what data we collect when you create a jillii account, visit our platform, or contact our support team; how we use and protect that data; under what circumstances we share it; and what rights and choices you have with respect to your personal information.

Please read this Privacy Policy carefully. By registering a jillii account or using the jillii platform in any capacity, you acknowledge that you have read, understood, and agree to the practices described in this policy. This Privacy Policy is incorporated by reference into jillii's Terms & Conditions and should be read together with those Terms.

For the purposes of applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations, jillii acts as the personal information controller in respect of the personal data processed through the jillii platform.

As personal information controller, jillii determines the purposes and means of processing your personal data, and is responsible for ensuring that such processing is conducted in accordance with RA 10173, the implementing rules issued by the National Privacy Commission (NPC), and any other applicable data protection legislation.

You may contact jillii's designated data privacy officer at any time regarding data privacy matters. Contact details are provided in Section 15 of this policy.

jillii collects different categories of personal data depending on how you interact with the platform. The table below summarises the main categories, specific data points, and the context in which each is collected.

jillii collects personal data through the following means:

• Direct interactions: Data you provide when registering a jillii account, completing KYC verification, making deposits or withdrawal requests, contacting support via live chat or email, or participating in jillii promotions and surveys.
• Automated technologies: Technical and usage data collected automatically through cookies, web beacons, server logs, and similar tracking technologies as you navigate the jillii platform. See Section 9 for full cookie details.
• Third-party sources: Identity verification data from our KYC/AML service providers; fraud signals from payment processors; publicly available data from Philippine regulatory databases where required for compliance; and self-exclusion registry data from PAGCOR or its authorised agents.
• Referral sources: If you arrive at jillii via a referral link or affiliate channel, we may receive limited referral data including the referring URL and any promotional code associated with your registration.

jillii processes your personal data for the following specific purposes, each supported by one or more lawful bases under RA 10173:

• Account creation and management — To register your jillii account, authenticate your identity at login, and manage your account preferences and settings. (Legal basis: Performance of contract)
• KYC and age verification — To verify that you are at least 21 years of age, to confirm your identity, and to comply with PAGCOR regulations and Philippine AML requirements. (Legal basis: Legal obligation)
• Payment processing — To process PHP deposits via GCash, Maya, BPI, BDO, Metrobank, USDT, and Coins.ph, and to process withdrawal requests to your verified payment method. (Legal basis: Performance of contract)
• Fraud prevention and platform security — To detect and prevent fraudulent activity, money laundering, multi-accounting, bonus abuse, and other prohibited conduct on the jillii platform. (Legal basis: Legitimate interests / Legal obligation)
• Responsible gaming — To monitor gameplay patterns, apply deposit and session limits you set, enforce self-exclusion requests, and comply with responsible gaming obligations under PAGCOR guidelines. (Legal basis: Legal obligation / Legitimate interests)
• Customer support — To respond to your enquiries, resolve disputes, and maintain records of communications for quality assurance purposes. (Legal basis: Performance of contract / Legitimate interests)
• Platform improvement and analytics — To analyse usage patterns, improve platform performance, personalise your jillii experience, and develop new features and game offerings. (Legal basis: Legitimate interests)
• Marketing and promotional communications — To send you information about jillii bonuses, promotions, and platform updates, where you have opted in to receive such communications. (Legal basis: Consent — see Section 13)
• Regulatory compliance and reporting — To maintain records required by PAGCOR, the NPC, the Anti-Money Laundering Council (AMLC), and other Philippine regulatory bodies; and to respond to lawful requests from government authorities. (Legal basis: Legal obligation)

jillii does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data processing agreements:

• Payment processors and e-wallet providers — GCash, Maya, BPI, BDO, Metrobank, and other approved payment partners, to facilitate deposits and withdrawals from your jillii account.
• KYC and identity verification providers — Third-party service providers engaged by jillii to conduct identity verification, age checks, and document authentication in compliance with PAGCOR and AMLC requirements.
• Fraud detection and security partners — Service providers that assist jillii in detecting suspicious activity, preventing multi-accounting, and maintaining platform integrity.
• IT infrastructure and cloud service providers — Hosting, database management, and security service providers who process data on jillii's behalf under strict contractual data protection obligations.
• Regulatory and law enforcement authorities — PAGCOR, the NPC, the AMLC, the Bureau of Internal Revenue (BIR), Philippine law enforcement agencies, and courts of competent jurisdiction, where disclosure is required by law or court order.
• Professional advisors — Legal counsel, auditors, and compliance consultants engaged by jillii, subject to professional confidentiality obligations.

jillii retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law, whichever is longer. The following general retention periods apply:

• Active account data: Retained for the duration of your jillii account's active status and for a period of five (5) years following account closure or last active session, whichever is later. This applies to registration data, KYC documents, and transaction records.
• Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction in compliance with AMLC record-keeping requirements and BIR regulations.
• Communications data: Live chat transcripts and email records are retained for up to two (2) years from the date of the communication for quality assurance and dispute resolution purposes.
• Technical and usage logs: Server logs and session data are retained for up to twelve (12) months, after which they are anonymised or deleted.
• Self-exclusion records: Retained indefinitely while the exclusion is in force, and for a period of five (5) years thereafter, to prevent re-registration in violation of a self-exclusion request.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that renders it impossible to re-identify the data subject.

jillii implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, disclosure, or alteration. These measures include:

• Encryption in transit: All data transmitted between your browser or device and the jillii platform is encrypted using TLS 1.2 or higher (HTTPS). Connections using older, insecure protocols are refused.
• Encryption at rest: Sensitive stored data, including KYC documents and financial information, is encrypted using AES-256 encryption on jillii's servers.
• Access controls: Access to personal data within jillii's systems is restricted to authorised personnel on a need-to-know basis, and is subject to role-based access controls, multi-factor authentication, and audit logging.
• Vulnerability management: jillii's platform undergoes regular security assessments, penetration testing, and code review to identify and remediate security vulnerabilities.
• Incident response: jillii maintains a documented data breach response procedure. In the event of a personal data breach that poses risk to affected individuals, jillii will notify the NPC and affected players within 72 hours of becoming aware of the breach, to the extent practicable.

jillii uses cookies and similar tracking technologies (including web beacons and local storage) to operate and improve the platform. The following categories of cookies are used:

• Strictly necessary cookies: These are essential for the jillii platform to function. They manage your login session, remember your language preference, and maintain security tokens. These cookies cannot be disabled without breaking core platform functionality.
• Analytics cookies: Used to collect anonymised information about how players navigate the jillii platform — such as which pages are visited most frequently and how long players spend on each page. This data helps jillii improve platform performance and user experience.
• Functional cookies: These remember your preferences and settings — such as responsible gaming limits, display preferences, and notification opt-ins — so you do not have to reset them each time you log in.
• Marketing cookies: Used only where you have provided explicit consent, to deliver relevant jillii promotional content and to measure the effectiveness of marketing campaigns. No marketing cookies are set prior to your consent.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the jillii platform. Refer to your browser's help documentation for instructions on managing cookies.

Under the Data Privacy Act of 2012 (RA 10173), you have the following rights in relation to the personal data jillii holds about you:

• Right to be informed: You have the right to be informed about the collection and processing of your personal data. This Privacy Policy serves as jillii's primary means of fulfilling this obligation.
• Right to access: You may request a copy of the personal data jillii holds about you, including information on how it has been processed and with whom it has been shared.
• Right to rectification: If any personal data jillii holds about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. You can update most contact details directly within your jillii account settings.
• Right to erasure: You may request that jillii delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to jillii's legal retention obligations (see Section 7).
• Right to object: You have the right to object to processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to jillii's overriding grounds.
• Right to data portability: Where technically feasible, you may request a copy of personal data you provided to jillii in a structured, commonly used, machine-readable format.
• Right to lodge a complaint: If you believe jillii has processed your personal data in violation of RA 10173, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

jillii is strictly an adults-only platform. In accordance with Philippine gaming regulations enforced by PAGCOR, access to and use of the jillii platform is prohibited for any individual under the age of 21 years. jillii does not knowingly collect, process, or retain personal data from individuals under the age of 21.

If jillii discovers or has reason to believe that personal data has been collected from a person under the age of 21, the following steps will be taken immediately:

• The associated account will be suspended pending verification;
• Any deposits made will be withheld pending regulatory guidance;
• The data collected will be reviewed and, where lawfully possible, deleted in accordance with applicable NPC guidelines;
• The incident may be reported to PAGCOR and other relevant authorities.

If you are a parent or guardian and believe your child under the age of 21 has created a jillii account, please contact us immediately at [email protected].

jillii's primary data processing infrastructure is located within the Philippines or in jurisdictions that maintain data protection standards equivalent to or exceeding those required under RA 10173. Where personal data is transferred outside the Philippines — for example, to cloud infrastructure providers or KYC verification partners located abroad — such transfers are made only where:

• The recipient country has been recognised by the NPC as providing adequate data protection;
• Appropriate safeguards are in place, such as standard contractual clauses approved by the NPC or equivalent mechanisms; or
• The transfer is necessary for the performance of your contract with jillii (e.g., processing a payment through an international payment gateway).

jillii will not transfer your personal data to jurisdictions with inadequate data protection frameworks without first implementing appropriate safeguards and, where required, obtaining your explicit consent.

jillii may send you promotional communications about bonuses, new game releases, platform updates, and special offers tailored for Filipino players — but only where you have given your explicit consent to receive such communications at the time of registration or subsequently through your account notification settings.

Marketing communications from jillii may be delivered via:

• Email to your registered jillii email address;
• SMS to your registered Philippine mobile number;
• Push notifications via the jillii platform, where enabled in your device or browser settings.

You may withdraw your consent to receive marketing communications at any time by:

• Updating your notification preferences in your jillii account settings;
• Clicking the unsubscribe link in any jillii marketing email; or
• Contacting jillii support at [email protected] with the subject line "Unsubscribe."

jillii reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, NPC guidelines, or PAGCOR regulations. All amendments will be published on the jillii platform with an updated "Last Updated" date at the top of this page.

Where a proposed amendment materially affects your rights or the way jillii processes your personal data, jillii will provide notice via email to your registered email address or via a prominent notice on the jillii platform at least fourteen (14) days prior to the amendment taking effect. Continued use of the jillii platform following the effective date of an amendment constitutes your acceptance of the updated Privacy Policy.

If you do not agree with a proposed amendment, you may close your jillii account prior to the effective date by contacting our support team. Account closure does not affect jillii's right to retain data as required by law under Section 7 of this policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or jillii's data processing practices, please reach out to our data privacy team using any of the following methods:

• Email: [email protected] — For data privacy requests, use the subject line "Data Privacy Request."
• Live Chat: Available 24/7 through your jillii account dashboard. Our support agents can escalate data privacy matters to the designated data privacy officer.

jillii aims to respond to all data privacy enquiries and formal data subject access requests within thirty (30) calendar days of receipt. For complex requests, we may extend this period by a further thirty (30) days with prior written notice to you.